Communication is vital when it comes to the design process, so at Bella Designs, we ensure that you understand up front what you should expect as we move forward. We maintain frequent contact during all phases of your project; we are available to answer any questions that might come up and provide guidance on demand as required. There are three important elements to our communication:

Setting Expectations | Explaining the Steps | The Client’s Role

What are the steps?

Regardless of the nature of your project, there are a number of steps that must be completed to ensure your satisfaction. We will be in constant communication as we move through these steps, to make sure we remain on the same page.

• Information Gathering. This just might be the most important step of all, as it’s when we will listen to you to determine what your desires are for your project. In addition to learning about your personal tastes in areas like color and style, we’ll also want to become familiar with how you will be using the space we’re designing. The more information we have up front, the better job we can do zeroing in on options that will delight you.

• Research. During this step, we take all the information we’ve learned from you and research the various possibilities. This may include getting fabric samples or paint chips, providing catalogs, working on schematics, and any other legwork that’s necessary to prepare you to make choices about the direction of the project.

• Implementation. Once you’ve made your choices, we get going to make everything happen. This includes ordering products, providing direction to a seamstress or other vendor, scheduling and overseeing installations, and basically doing what’s necessary to see your project through to completion. Depending on the complexity of your project, this may be a lengthy process…or it could happen even quicker than you imagine.

• Satisfaction. This is the time for us to review the finished product. We’ll make sure you’re happy with the finished product and answer any questions you may have. Your complete satisfaction is our only goal; during this step, we want to ensure that was accomplished.