Communication is vital when it comes to the design process, so at Bella Designs, we ensure that you understand up front what you should expect as we move forward. We maintain frequent contact during all phases of your project; we are available to answer any questions that might come up and provide guidance on demand as required. There are three important elements to our communication:

Setting Expectations | Explaining the Steps | The Client’s Role

What should I expect?

As we begin our relationship, it’s very important that you have a clear understanding of what to expect from us. There are two equally important components: financial and operational.

• Financial Expectations. From a financial perspective, once we have determined the project scope, we will provide you with a contract that includes broken-out costs for our services and any required materials. Your approval of that contract will signal the official start of the project.

We always want you to be clear about your financial obligations, so we will immediately contact you in the event that something changes with respect to material purchases. We will not alter your charge for our services unless the scope of the project changes from its inception.

We work very hard to provide economical services, since we understand that for most people, interior design is an “extra” rather than a budget staple.

• Operational Expectations. At the onset of your project, we will clearly outline what you should expect during the process and at its conclusion. The last thing we want is for you to have unrealistic expectations; this is especially important if you have never worked with an interior designer before.

Since we work in a consultative manner, you will be making all decisions with respect to your project. Our role is to serve as your consultant; we will provide you with advice and recommendations, but in the end we’ll be carrying out your instructions.